Our air conditioner stopped working one evening. My usual HVAC company wasn’t available to fix it until the following day so I called a different HVAC company. This new HVAC company was very small but they had pretty good reviews. Plus, they were able to come out within an hour so I decided to hire them. The technician showed up and got right to work. Apparently a motor in my air conditioner was burned out so he replaced it. I was happy about this and paid him and he left. However, by bedtime my house still had not cooled down much. The air was super cold by the vents but it wasn’t spreading throughout the house. By morning it was still hot and the air conditioner still wasn’t working right so I went outside to look it over. That is when I noticed that the fan blades were spinning in the wrong direction. I called back the little HVAC company. The owner of the company came out himself and looked over the situation. Soon thereafter the air conditioner started actually working well. The man said that his employee had hooked the motor up backwards and that’s why the fans were going the wrong way. That is also why the entire air conditioner wasn’t working right. I appreciate the honesty. I wish my air conditioner had been fixed right the first time but it is working right now. Also the owner refunded my service fee so I appreciate that. I think I will use this company again. They seem to be honest folks.